Sent a faulty header tank back 3 YEARS AGO & still have not received a refund or reply. (K MOTORS LTD). This is a terrible company. Keep well away.
Horrible Vendor! Stay away! Wayne in the Returns Department was complete treat. I ordered a set of hinges for my defender. The manufacturer made a mistake on the front left side and gave to hinges to house a side view mirror. I know, not the vendors fault? Wrong. The vendor only began communicating with me after I gave up sending emails to LRdirect and began sending emails to Britpart. Britpart actually coached LRDirect to respond. Regrettably after two weeks of emails full of excuses blaming the manufacturer for the short comings of an easy resolution, Britpart took over the issue and sent me the part. From start to finish, three weeks. Paddocks dealt with a similar issue with in a week with the product in my hands . By the way, I live in The Yukon. STAY AWAY!!!!!!
Fantastic to deal with and super quick delivery to New Zealand.If you can find the part number on line the whole process is seamless.Great prices too, with the option to buy genuine if you choose.Thanks for the great service guys.Victor Howe- Tauranga New Zealand.
Land Rover Direct is a UK Car Dealer based in Farington, North West England. Land Rover Direct is located at 12 Centurion Way, Farington, Leyland PR25 3UQ, UK.
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